Privacy policy
Introduction
Atlas Lab Solutions LLC, which operates the Atlas Kinetics brand, is committed to protecting its customers' privacy. This policy explains what data we collect when you order a mechanism, why we collect it and how we protect it.
Data controller
The controller of your data is:
- Company
- Atlas Lab Solutions LLC
- Address
- 1209 Mountain Road PL NE, STE N, Albuquerque, NM 87110, United States
- Federal tax ID (EIN)
- 36-5160333
- Contact
- contact@atlas-kinetics.net
Data we collect
We only collect what is needed to process your order:
- Identity data: first and last name, email address
- Delivery data: postal address, phone number
- Order data: purchase history, amount, payment status handled by our provider
- Technical data: IP address, browser type, pages viewed
Purposes
Your data is used solely to:
- process and ship your order
- keep you informed of its delivery
- answer your customer service requests
- meet our accounting and tax obligations
We never sell or rent your data, and we do not use it for advertising without your consent.
Retention period
- Order data
- kept for the statutory period applicable to accounting records, from the date of purchase
- Customer account
- kept while the account is active, then deleted on request
- Technical data
- thirteen months maximum
Your rights
Under the General Data Protection Regulation (GDPR), which applies to our customers located in the European Union, you have the following rights:
- Right of access: obtain a copy of the data we hold about you
- Right to rectification: correct inaccurate information
- Right to erasure: request deletion of your data
- Right to portability: receive your data in a readable format
- Right to object: object to processing on legitimate grounds
To exercise these rights, write to contact@atlas-kinetics.net. We respond within one month.
Legal basis
Processing is based on performance of the sales contract for ordering and delivery, on our legal obligation for accounting records, and on your consent for any optional communication.
Security
The site is served entirely over HTTPS. Payments are handled by a PCI-DSS certified provider: we never see or store any card number. Access to order data is restricted to the people who prepare and ship parcels.
Transfers outside the European Union
Atlas Lab Solutions LLC is established in the United States, and our technical providers (hosting, payment, email delivery) may process data there. These transfers are governed by the European Commission's standard contractual clauses or an equivalent compliance mechanism.
Cookies
We only use the cookies needed for the cart, account login and language choice to work. No analytics or advertising cookies are set.
Complaints
If you believe your rights are not being respected, you may contact the data protection authority of your country of residence. For French residents this is the CNIL. In the United States, the Federal Trade Commission (FTC) oversees commercial practices and consumer protection.
Updates
This policy may change. Any substantial modification will be flagged on this page.
Last updated: October 2026