Shipping
Order before 18:00 (Paris time) and your kit leaves France the next business day, within 2 business days at the latest. Parcels go out Monday to Saturday, to a pickup point or to your door, always tracked.
Free delivery in France on orders from €99.
From your order to your letterbox
- 1
Preparation: 1 to 2 business days
Your kit is sorted, checked and packed. Order before 18:00 (Paris time) and it ships the next business day. Parcels leave Monday to Saturday, public holidays excluded.
- 2
Shipped from France
As soon as the parcel leaves, your tracking number lands in your inbox.
- 3
Delivered to your door or a pickup point
Depending on the option chosen at checkout. Transit time depends on your country: see the rates table.
Rates and transit times by zone
These are the rates charged at checkout. Transit time counts from the day the parcel leaves.
| Zone | Pickup point | Home | Transit | Free from |
|---|---|---|---|---|
| France | €4.50 | €8.90 | 2 to 4 business days | €99 |
| Neighbouring countries (EU)Belgium, Luxembourg, Germany, Netherlands | €7 | €12.90 | 3 to 5 business days | €150 |
| Rest of the European UnionSpain, Italy, Portugal, Austria, Poland, Romania, Ireland, Czech Republic, Hungary, Sweden, Denmark, Finland, Greece, Croatia, Slovakia, Slovenia, Lithuania, Latvia, Estonia, Bulgaria, Malta, Cyprus | €9 | €14.90 | 4 to 7 business days | €150 |
| North AfricaMorocco, Tunisia | not offered | €19.90 | 5 to 10 business days | not available |
| Europe outside the EUSwitzerland, United Kingdom, Norway, Iceland, Türkiye, Ukraine, Serbia | not offered | €19.90 | 5 to 8 business days | not available |
| French overseas departmentsGuadeloupe, Martinique, French Guiana, Réunion, Mayotte | not offered | €19.90 | 5 to 10 business days | not available |
| French overseas collectivitiesNew Caledonia, French Polynesia, Wallis & Futuna, St Pierre & Miquelon, St Barthélemy, St Martin | not offered | €29.90 | 10 to 20 business days | not available |
| North AmericaCanada, Mexico | not offered | €29.90 | 7 to 14 business days | not available |
| Middle EastUnited Arab Emirates, Saudi Arabia, Qatar, Israel | not offered | €29.90 | 7 to 14 business days | not available |
| AsiaJapan, South Korea, Singapore, Hong Kong, Taiwan, Thailand, India | not offered | €29.90 | 7 to 14 business days | not available |
| AfricaSouth Africa | not offered | €34.90 | 10 to 20 business days | not available |
| OceaniaAustralia, New Zealand | not offered | €34.90 | 10 to 20 business days | not available |
| South AmericaBrazil, Argentina, Chile, Colombia | not offered | €34.90 | 10 to 20 business days | not available |
France
- Pickup point
- €4.50
- Home
- €8.90
- Transit
- 2 to 4 business days
- Free from
- €99
Neighbouring countries (EU)
Belgium, Luxembourg, Germany, Netherlands
- Pickup point
- €7
- Home
- €12.90
- Transit
- 3 to 5 business days
- Free from
- €150
Rest of the European Union
Spain, Italy, Portugal, Austria, Poland, Romania, Ireland, Czech Republic, Hungary, Sweden, Denmark, Finland, Greece, Croatia, Slovakia, Slovenia, Lithuania, Latvia, Estonia, Bulgaria, Malta, Cyprus
- Pickup point
- €9
- Home
- €14.90
- Transit
- 4 to 7 business days
- Free from
- €150
North Africa
Morocco, Tunisia
- Home
- €19.90
- Transit
- 5 to 10 business days
- Free from
- not available
Europe outside the EU
Switzerland, United Kingdom, Norway, Iceland, Türkiye, Ukraine, Serbia
- Home
- €19.90
- Transit
- 5 to 8 business days
- Free from
- not available
French overseas departments
Guadeloupe, Martinique, French Guiana, Réunion, Mayotte
- Home
- €19.90
- Transit
- 5 to 10 business days
- Free from
- not available
French overseas collectivities
New Caledonia, French Polynesia, Wallis & Futuna, St Pierre & Miquelon, St Barthélemy, St Martin
- Home
- €29.90
- Transit
- 10 to 20 business days
- Free from
- not available
North America
Canada, Mexico
- Home
- €29.90
- Transit
- 7 to 14 business days
- Free from
- not available
Middle East
United Arab Emirates, Saudi Arabia, Qatar, Israel
- Home
- €29.90
- Transit
- 7 to 14 business days
- Free from
- not available
Asia
Japan, South Korea, Singapore, Hong Kong, Taiwan, Thailand, India
- Home
- €29.90
- Transit
- 7 to 14 business days
- Free from
- not available
Africa
South Africa
- Home
- €34.90
- Transit
- 10 to 20 business days
- Free from
- not available
Oceania
Australia, New Zealand
- Home
- €34.90
- Transit
- 10 to 20 business days
- Free from
- not available
South America
Brazil, Argentina, Chile, Colombia
- Home
- €34.90
- Transit
- 10 to 20 business days
- Free from
- not available
Delivery is free once your items reach your zone's threshold, to a pickup point or to your door. Shipping from France means no customs fees within the European Union. Outside the European Union, import duties and taxes may be charged on delivery, payable by the recipient.
Pickup point delivery
Your parcel waits at a Mondial Relay pickup point near you, which you choose at checkout.
Available in: France, Belgium, Germany, Spain, Italy, Luxembourg, Netherlands, Austria, Poland, Portugal.
Track your parcel
As soon as it ships, your tracking number arrives by email. You can also check your order status at any time with your order number and email.
Track my orderDamaged or late parcel
Damaged on arrival: photograph the box and its contents, then email us with your order number. Missing or defective part: we replace it free of charge.
Late parcel: once the transit time for your zone has passed, contact us. We open an investigation with the carrier.